This policy applies to any personal information collected, used or disclosed by Tax Factory in any form.
Information we collect
We collect personal information when you use our services, including but not limited to:
- Contact information such as your name, address, phone number, and email address
- Financial information such as your bank account number and credit card information
- Tax-related information such as your social security number and tax statement information
- Other information that you voluntarily provide to us
We collect this information to provide our services, comply with legal requirements, and improve our services.
The information collected depends on the service required and on legal requirements.
Use of information
We use your personal information for the following purposes:
- To provide our services to you, including preparing and filing tax returns and providing tax advice
- To communicate with you regarding our services, including sending you information about our services and updates to our policies
- To comply with legal requirements, including preparing and filing tax returns and responding to regulatory authorities
- To improve our services and personalize your experience with us
Disclosure of information
We do not disclose your personal information to third parties. We may share your personal information with third parties in the following circumstances:
- With your consent
- To comply with legal requirements, including responding to regulatory authorities
- To provide our services to you, including sharing your information with our employees and contractors who assist us in providing our services, including marketing and analytics services
- To protect our rights, property, or safety or the rights, property, or safety of customers
We take the security of your personal information seriously and have implemented reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee that our measures will prevent every unauthorized attempt to access, use, or disclose your personal information.
You have the right to opt-out of receiving marketing communications from us at any time. You may also request that we delete your personal information from our systems, subject to legal requirements. Please contact us using the contact information provided below to make these requests.
- Email: firstname.lastname@example.org
- Phone number: 514-836-3579
- Visiting this page on our website: https://www.taxfactory.ca/contact-us